FAQ

The insurance is directed to students, scientists, pupils and free listener students, workers, turists, musicians who arrive in Poland individually, through an recruitment (employment) agency or travel company.

Yes, the insurance covers up to 100% of the sum insured hospital stay and treatment, medical transport and transport of the insured to the country of origin, transport of corpses. The basic policy is valid in Poland and it can be extended to the entire Schengen area.

Yes, the insurance meets the conditions set out in the Act on foreigners of December 12, 2013. Colonnade Insurance SA is on the list of insurers meeting the all new conditions of the above-mentioned Act, which was published on the website of the Ministry of Foreign Affairs.

To apply for a national visa or Schengen visa it is required to have the health insurance for a minimum amount of EUR 30 000, which must cover all expenses related to emergency hospital treatment or death of the insured. The policy should be valid for the period of the planned stay in Poland or the Schengen area. In iExpert, the insurance can be purchased for a period from 30 days to 1 year.

The health insurance with a minimum amount of EUR 30 000 should be valid for the period necessary to achieve the purpose of stay in Poland. In iExpert, the insurance can be purchased for a period from 30 days to 1 year. The obligation to have a policy also applies to persons staying in Poland on the basis of a temporary residence permit.

Yes, persons applying for the residence permit for EU long-term resident in Poland can insure themselves in Colonnade by purchasing the policy in iExpert from 30 days to 1 year.

Students of higher or post-secondary schools and course participants should buy the insurance covering the entire period of study or courses. At most Polish universities, foreign students are required to have insurance extended by personal accident and civil liability insurance. The policy in iExpert can be purchased from 30 days to 1 year.

Yes, persons performing any repair and construction work, work at heights, in transport, agriculture, underground, underwater, in metallurgy, in catering, work with chemical substances, dangerous tools, i.e. impact drills, mechanical saws, pneumatic hammers, mechanical saws and grinders, machine tools, cranes and working machines, road machines must extend the insurance for manual work. The Insurer will not pay a benefit if an additional premium has not been paid for performing manual work.

Yes, the Assistance Centre will make a doctor’s appointment or hospitalization 24 hours a day, including direct billing. The Assistance Centre will provide visa advice, information on vaccinations, advice on the loss of luggage, passport, documents or tickets during your stay in Poland or the Schengen area. If you need help due to an accident or illness, call the phone number +48 22 203 75 04.

Colonnade is a company present in 30 countries around the world. The Insurer’s priority is to provide excellent customer service and the development of innovative insurance products in Central and Eastern Europe.